How Do You Get Paid for Strategy, and Other Services to Your Expertise?

Whether you are just launching a consulting or freelance business or are trying to expand your services, it’s easy to look at others and wonder “how do they get paid for that service?” Maybe you’ve heard the advice that you need to value your time, that you’re worth more than you’re charging, and that you [...]

Help the customer always BE right.

The old saying that “the customer is always right” is hard to accomplish. The implied outcome is business will bend (within reason, of course) to cater to the needs or wants of the consumer so as not to lose them. In the world of brick and mortar, this meant avoiding the possibility of the customer […]